Different brains communicate at different altitudes by default. A well-choreographed team implicitly understands this and works together to ensure important communications happen at the same level, and more importantly, are enriched by many levels of detail.
Empathy & Connection: The Hidden Message Behind All Emotions.
Psychological Safety 101: 3 Simple Ways to Build Psychological Safety, In-Person and In-Writing.
Think of the person (real or imaginary) you most fear approaching you. As they approach you, you might notice your heart beating faster, your breath shortening, and your palms are sweating.
Now, consider the likelihood that this person wants to congratulate you on a job well done, and treat you to lunch to celebrate— “That’ll never happen!” you might think. However, this happens all the time…
How to Deliver Candid, Threat-Free Feedback
Almost nobody wakes up with the conscious intention to perform poorly in life. However, often, people’s behaviors and communications are misinterpreted as being lazy, unclear, and full of ‘excuses.’
Furthermore, almost nobody wakes up with the intention to help others feel they are performing poorly as possible in life. However, often, people’s behaviors and communications are misinterpreted as being attacks, rude, and diminishing.